Welcome to the City of Beaumont’s Digital Master Plan
What is digital at the City of Beaumont?
“ Leveraging technology, data, and innovation to enhance operations and citizen services”
For the City of Beaumont, digital is an action. It inspires creativity, collaboration, and a commitment to challenging the status quo in pursuit of service excellence.
Our definition ensures focus is given to digital services and capabilities from a community perspective, while at the same time understanding the internal organization perspective and opportunities to enhance the employee experience. It is critical for municipalities to strive to enhance both internal and external services, processes and experiences through the use of technology, data and innovation.
The term citizen, as used in our Digital definition, refers to any member of the public interacting with the municipality through various channels. This includes, but is not limited to residents, visitors, community organizations, businesses, and other entities interacting with the City.
Our Outcomes
Administrative Outcomes
For City Administration, the following outcomes were created that focus on shared learning, capacity development, and value for investment.
Increase our shared understanding of what Digital means for the City and the community.
Grow our skills and capacity for leveraging technology and data to manage programs and services.
Foster accountability and momentum for identifying and prioritizing future digital initiatives that will continue to make Beaumont a Digital Leader.
Community Outcomes
For the Beaumont community, the following outcomes were developed that focus on transparency, skill building, and ongoing engagement.
Increase trust and openness with citizens, businesses and other community stakeholders through new meaningful ways to stay connected.
Increase digital literacy and skills through awareness-building and education, leading to more relevant digital connections.
Share input, ideas and feedback to inform the future direction of the City’s digital initiatives.